Network Status

Our networks are designed to provide a high level of service and availability as you would expect. However, occasionally things may go wrong or we may need to do works on these networks that impact on our services. These pages let you, the customer, know what the status of our networks are and whether we have any planned works scheduled.

• Internet
• Mobile
• Fixed line
• Voicemail

• Internet

  Tuesday 20th May - CHG0062235

  Manx Telecom will be carrying out maintenance on the MyMT platform.

  Customers will be unable to access MyMT for up to 15 minutes during the maintenance window.

  Maintenance window: 21:00 20/05/2025 – 22:00 20/05/2025

  We apologise for any inconvenience caused.

• Mobile

  Tuesday 20th May - CHG0062235

  Manx Telecom will be carrying out maintenance to the payment platform.

  Customers will be unable to access Top-Ups and balance inquiries for up to 3 minutes during the maintenance window.

  Maintenance window: 21:00 20/05/2025 – 22:00 20/05/2025

  We apologise for any inconvenience caused.

   

  Tuesday 20th May - CHG0062259

  Manx Telecom will be carrying out maintenance on the MMS platform.

  Mobile customers may experience a delay in sending or receiving MMS during the maintenance window.

  Maintenance window: 20:00 20/05/2025 – 06:00 21/05/2025

  We apologise for any inconvenience caused.

• Fixed Line

  We are pleased to report that there are no issues on our Fixed Line network.

  Do you need help or support with your fixed line? If the answer is yes; then please use the following link to our fixed line support page:

  Fixed Line Support

  If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our Helpdesk on 624624, or report a fault via the following link:

  Report a fault

   

• Voicemail

  We are pleased to report that there are no issues on our Voicemail network.

  Do you need help or support with voicemail? If the answer is yes; then please use the following link to our Voicemail support page:

  Voicemail Support

  If you are unable to find the information you need, or if you need to log a problem for investigation, please contact our helpdesk on 624624, or report a fault via the following link:

  Report a fault